Privacy Policy

What kind of information do we collect?

Getting in touch with me by clicking on the ‘Request a quote’ button or by filling in the ‘Contact’ form on our website entails providing me with your name and e-mail address as well as any other information that you supply in your e-mail message.

What’s more, the website will collect computer and connection data as well as your IP (Internet protocol) address, which is used to connect your computer to the Internet. We may use software tools to measure and amass session-related data, including page response times, the duration of visits to particular pages, information on page interaction and methods used to close the page.

Why do I collect this personal information?

If you get in touch with us through the website, then we need to have your contact details to enable us to respond to your query.

The impersonal data amassed by software tools may be used to analyse use of the website, allowing us to analyse and improve it.

In what ways will I store, use, share and disclose your personal data?

My website is hosted on the godaddy.com platform. Godaddy.com provides us with the online platform on which we are able to advertise our services to you. Your data could be stored using godaddy.com’s data storage, databases and general applications. They will store your data on secure servers behind a firewall.

Getting in touch with us by clicking on the ‘Request a quote’ button or by filling in the ‘Contact’ form on our website will result in us storing your data in our e-mail system and customer database.

If, subsequent to you getting in touch with us, we provide you with a service, then we will store your data and retain it for a period of seven years from the point at which the service provision ceases.

If we do not provide you with a service after you have contacted us, then we will delete your data after one calendar year.

We will not share your personal data with other parties.

How can I communicate with you?

We will communicate with you using the e-mail address you specify when getting in touch with us through our website.

We may contact you in connection with a service that we are offering to you, to resolve a dispute, to collect payments or outstanding amounts, to send important updates on our services, or if it is otherwise necessary for compliance with applicable national laws and any contract we have signed with you. We may contact you by e-mail for these purposes (or by telephone, text message and post, if we have collected these details from you as part of the services rendered).

How can I withdraw my consent?

If you would no longer like us to process your data, please feel free to get in touch with us by sending an e-mail to info@dekarsdocuments.com or by sending a letter to: Calle Puerto Rico 26, puerta 5, 46006 Valencia, Spain.

Changes to the privacy policy

We reserve the right to alter this privacy policy at any time, so please do check it on a regular basis. Changes and clarifications will come into effect as soon as they are posted on the website. If we make substantial changes to this policy, then we will inform you, specifying the changes made to ensure that you are aware of what information we are collecting, how we are using this and in what circumstances we are using and/or disclosing it, should these arise.

Questions and contact details

If you would like to access the personal data we hold on you or if you would like to have it corrected, amended or deleted, please feel free to get in touch with us by sending an e-mail to info@dekarsdocuments.com or by sending a letter to: Calle Puerto Rico 26, puerta 5, 46006 Valencia, Spain.